They are professional, timely and also relatively inexpensive.

★★★★★
5 5 1
These guys know what they are doing. They are professional, timely and also relatively inexpensive compared to the only dealership in town. I would not take my BMW anywhere else even if I get a new one soon.

Best BMW Service

★★★★★
5 5 1
Europa auto is tucked away in a small business parkway in Maitland, FL, you could say it's a hidden gem. My 2007 BMW 328i had a starter fail and the crew at Europa got my car assessed the same day. The quote to fix my car was 35% less what Fields BMW of Winter Park quoted. I was very nervous taking my car to someone other than the dealer but once you talk with the owner Arnt he will make you feel at ease. Arnt is highly educated in the world of European cars and was nice enough to ease my concerns by talking to me about what my car needs immediately and what can wait. I was even give a tour of their state of the art garage, it is super clean and high tech. Europa auto will also give you a 2 year warranty on any repair! Anyways as you can tell I was very happy and would highly suggest using Europa unless you like sitting around Fields BMW, eating cheap food and overpaying for your repair. Thanks Matt H.

Shop is Real Deal

★★★★★
5 5 1
I've owned a number of German cars but have never found an independent shop quite like Europa. The shop is spotless, you could eat off the floor. The technicians clothes are clean. The shop is organized like an operating theater. It is quiet - the waiting area is like a doctor's office. This is a very serious place concerned with my car, yet the staff is not stuck up like a dealership. They don't lecture you like some shops I could mention. They are polite and friendly and take their work and my car very seriously. This was my second visit and I'm even more impressed. If you are serious about your Mercedes, check out Europa. I think you'll be equally impressed.

Great Mercedes Mechanic

★★★★★
5 5 1
They are definitely the place to go. In March I had an accident with my car. I did not check my car for mechanical damage. In July it started acting up even though Gerber collision took almost 4K from my insurance and did not even fix the hood of my Benz. Europa took 2 months to figure everything out. They did all the work , did not rush, Work honestly. Tori, the contact person was up to date, keep us involve every day. They use brand name parts. By the end they drove my car to me at work .and my Benz feels like a new car. I was going to sell it, when I started to drive it again, there is no reason to sell it.

Prompt and Personalized Service

★★★★☆
4 5 1
Appreciate prompt and personalized service. Chris and Alan were very helpful

Recommended

★★★★★
5 5 1
We highly recommend Europa and their fine team of professionals. If the scale were from 1-10, we'd give them a 10! They did what they promised and even exceeded that. You cannot go wrong by entrusting your fine automobiles to them. They genuinely care and it shows and, hey, they are HONEST to boot! We are most pleased!

Skilled and Accommodating

★★★★★
5 5 1
They are very kind, reasonable, skilled and accommodating.

Great Job

★★★★★
5 5 1
Great job! Highly recommend.

Great Service

★★★★★
5 5 1
Great service, professional technicians, you can't go wrong here.

Best Service

★★★★★
5 5 1
Always above and beyond the BEST SERVICE one could receive in Central Florida!!!!

High Quality

★★★★★
5 5 1
The staff was very helpful and accommodating. I was also pleased with the high quality of service performed on my vehicle.

Awesome!

★★★★★
5 5 1
See my earlier review for our 2007 VW Jetta. These guys are awesome!

Great Service

★★★★★
5 5 1
Great service and very convenient. It's nice to have a mechanic you can trust...especially on an older vehicle.

Best Service

★★★★★
5 5 1
Chris and the gentleman that drove me to work while my car was being serviced were great to work with! They took care of my warranty issue with no problem at all ! Great people to work with!

Timely and Professional

★★★★★
5 5 1
The service was timely and professional - as always

Easy Fix

★★★★☆
4 5 1
Chris i just look at my bill and notice that the oil change is $369.00 i know that this is a mistake, i cannot show this to my wife please expect me to call you no Monday 12/19/16. to discuss this. thanks.

Awesome!

★★★★★
5 5 1
Awesome service! Thank you

Nice Work

★★★★☆
4 5 1
Nice and warm treatment!

Business as Usual

★★★★★
5 5 1
great service as usual..

Great Service Again

★★★★☆
4 5 1
Good Job as always

Outstanding Communication

★★★★★
5 5 1
Good communication, I also appreciate being kept in the loop as to the progress on the car. Thank you for the ride back and forth to work.

Loyal Owner 2000 BMW

★★★★★
5 5 1
I have been bringing my 2000 BMW to Europa for years. Always get honest evaluations and great service from a friendly group. I highly recommend them!

Always Great Service

★★★★★
5 5 1
Always great service. Europa has worked on my vehicle since it came off of the manufacturer's warranty. My 325ci has 150k mi. and still going strong.

5 Star Service

★★★★★
5 5 1
5

Thanks for Great Service

★★★★★
5 5 1
Thank You!

Love the Service

★★★★★
5 5 1
I love the service at Europa..... They keep their promises and provide outstanding value.

Thank You for Everything

★★★★★
5 5 1
We would like to express our pleasure in regards to the service quality that we have consistently received from Europa. We have always, my daughter and myself , appreciated the quick , efficient, inexpensive and the general way that team Europa undertake business is excellent. We often find ourselves recommending Europa to others based upon the satisfaction that Europa provide us every time and to everyone . Special " thank you " to Arnt , Chris , Alan , and the rest of the team , we express our gratitude , saying a simple " thank you " is one of the effortless and least expensive thing we can do for someone , to us for some reason , it is the most powerful thing . We writing to Europa to thank you for all of the hard work that Europa have done for us for years . " As we express our gratitude , we must never forget that the highest appreciation is not to utter words but to live by them " John F. Kennedy .

Skilled and Accommodating

★★★★★
5 5 1
Always competent and personable service from Arnt and all the crew at a great value over anyone else. Always willing to look at your car for any future needs but never pressured into service you don't need immediately. Many thanks!

Pleased

★★★★☆
4 5 1
Very pleased with my first service here. Allen and Chris were exceptional.

The only shop for Benz

★★★★★
5 5 1
Europa is the only shop in Orlando where I would consider taking my Benz to be cared for.

Exceptional Service

★★★★★
5 5 1
I always receive exceptional service from Europa Auto I had a problem with a seal surrounding the fuel tank and Europa diagnosed the issue which was covered under warranty!!

Great Job

★★★★★
5 5 1
Great service

Loyal Customer

★★★★★
5 5 1
Excellent service in all areas. I have never been disappointed in over 3 years.

Fast Service

★★★★★
5 5 1
good and fast service thanks again guys

Very Satisfied

★★★★★
5 5 1
Very satisfied with the service and the timely return of our car.

Just Like Family

★★★★★
5 5 1
Best place to bring your car! Great service! Great people! Feel like family

Great Service Again

★★★★★
5 5 1
Work is generally always on par

Great Service

★★★★★
5 5 1
Great service.

As always, a Great Job!

★★★★★
5 5 1
As always, a Great Job! Love the drop off & pickup service!

Great Job

★★★★☆
4 5 1
Great job

As always, a Great Job!

★★★★★
5 5 1
Always the best service- and so quick! Arnt, Hans, Laslo, and crew always make sure my family is safe in their cars- I can't ask for more than that!

Awesome!

★★★★★
5 5 1
Very thorough. Did a great job of working through a tough repair.

Love the Service

★★★★★
5 5 1
I have been a customer of Europa for almost 10 years and have recommended them to people many times. Their work is first class, always discuss options with me and provide full disclosure on charges and work performed.

Friendly Service

★★★★★
5 5 1
Friendly. Seems like you are doing business with your small hometown friendly shop (kinda the way some of us older folks might remember) vs the major big-town indiscriminate facility with trained PR representatives saying hi, open your wallet. I believe the service folks are sincere in trying to do the best job for their customers. Easy to talk to about your car's issues and well being.

Courteous and Professional

★★★★★
5 5 1
Arnt and his staff are always curtious and professional the make communication their number one priority I would highly recommend their services!

Very Professional

★★★★☆
4 5 1
Very professional

Awesome Mechanics

★★★★★
5 5 1
Honest and highly trained mechanics.

Professional

★★★★★
5 5 1
Always professional.

Loyal Customer

★★★★☆
4 5 1
Europa Auto has been working on my car for years, from oil changes to engine oil leaks, and they are always top notch.

Excellent Audi Service

★★★★★
5 5 1
Europa Auto has been working on my car for years, from oil changes to engine oil leaks, and they are always top notch.

Awesome!

★★★★★
5 5 1
Love Europa !

Best Service

★★★★★
5 5 1
The Best Service- Always! No comparison for the value, customer service, and personal touch.

Good Job

★★★★★
5 5 1
Good job Arnt, thanks for assisting in getting the car repaired.

Exceptional Service and Staff

★★★★★
5 5 1
Excellent service, a responsive staff, thorough analysis of my vehicle, and capable and economical execution make Europa Auto by far the best Mercedes Benz maintenance and repair capability in Central Florida. And I've been to 'em all!

10 Years and Counting

★★★★★
5 5 1
Thanks again to the Team at Europa! They handled my recent car repairs promptly - the service is always excellent! I've trusted Arnt with all my automotive needs for over 10 years and have been more than satisfied with the professionalism, customer service, and results!

Excellent Service

★★★★★
5 5 1
Excellent service. Thank you all!

Responsive Service

★★★★★
5 5 1
Arnt and his team continues to do an excellent job of servicing my parents 1992 E320. They are very knowledgeable and have always been very responsive. I trust Arnt and his team and their customer support is exemplary.

Great Service Again

★★★★★
5 5 1
Always great to work with Arndt.

Done Right

★★★★★
5 5 1
Europa is an excellent place to take your vehicle. The service is priced very reasonably and it's the only place I trust to do the job right the first time!

Smooth Service

★★★★★
5 5 1
Everything went smooth. Thank you so much, great service

Great Service

★★★★★
5 5 1
great service !!

Pride of Ownership

★★★★★
5 5 1
I have the pleasure of servicing this shops automotive equipment. I have been doing equipment service for 18 years and have worked with many locations. Europa has the best Hunter Equipment available and keeps their equipment in top condition with regular preventative maintance and updates. The level of pride the shop takes in their equipment, and shop is impressive. It is a pleasure doing business with Arnt and the crew.

Unmatched Service

★★★★★
5 5 1
My wife's Toyota Camry needed new tires. I had TireRack ship the tires directly to Europa and the guys took just as much care in mounting and balancing as they do with my Mercedes. Great service and a great customer experience, as usual! Thanks Arnt and Stan.

Great Job

★★★★★
5 5 1
great Job

Professional and fair pricing

★★★★★
5 5 1
I'm very satisfied with the work completed on my 2001-BMW 525I. I would definitely refer any person seeking professional and fair pricing work on their vehicle. Prior to any work being completed l was thoroughly advised of the diagnoses and approximate charges by the professional staff at Europa.

Long time customer

★★★★★
5 5 1
I am a long time customer of Europa Auto and there's a reason. Stan and company were able to take care of my Z4 engine problem the same day I dropped it off (without prior appointment). The work was done for a competitive price.

Pleased

★★★★★
5 5 1
Very pleased. I trust Europa to take care of me and my 2009 CLS550.

Thoroughness and care

★★★★★
5 5 1
The 2004 645Ci I took to this repair facility had so many problems. I had just purchased it from an acquaintance that had not taken care of this beautiful machine at all. Fortunately, my service advisor Stan and mechanic Randy at Europa had the same passion for this machine as I do. The thoroughness and care the staff used to correct to long list of concerns I had with this vehicle set me at ease. Today I have driven this car hard and fast, I feel safe and the ride is second to none thanks to the expert care we received at Europa. We highly recommend Europa for your vehicle repairs, so you too can be confident in knowing your vehicle is safe and well maintained.

Great Service every time

★★★★☆
4 5 1
Great Service every time we have them service our vehicle. We always get our vehicles back in a timely manner.

Returning for the great service

★★★★★
5 5 1
The ML320 is doing fine Thanks. We will schedule the E350 soon but it has a couple of month left prior to service and no problems with it at this point

Honesty , integrity

★★★★★
5 5 1
Honesty , integrity that how we trust Europa service . My daughter and myself never hesitate to bring our cars for service when in needed , the staffs always has been wonderful to us and we are not surprise why Europa always overwhelmed with works . My daughter had an old 2003 M3 , manual transmission , more than 150,000 miles , the car still drive and run like a champ , thanks to service Europa has been always takes good care of her car as well as mine Audi A4 . We would never will go anywhere else for service , even have to drive from far away to drop our cars at Europa . Thanks to all of you at Europa . Keep up the good works .

Show room Condition

★★★☆☆
3 5 1
Although the time was delayed due to parts availibity the car was in showroom condition when I finally got it back! The staff at Europa has always been thorough and. Maticulious which my car.

Great Service

★★★★★
5 5 1
Great service. Thanks for the advice, and helping us with our issues!

5 Star Service

★★★★★
5 5 1
Service work done on my transmission.

Best Service

★★★★★
5 5 1
Best service I've ever had, period.

Impressive!

★★★★★
5 5 1
I just had purchased my new (to me) 2005 CLK55 AMG and immediately brought it to Europa to have them check out the car and do a transmission service. Tori in the office spent a lot of time with me, asking about the car, discussing their philosophy and my philosophy about car maintenance. They did exact, clean work on the car and gave me a prioritized list of items that need attention. Tori topped off my first visit with a tour of their facilitites, an introduction to the technician who worked on the car, and a first visit discount on the invoice. Who could ask for anything more!

These mechanics know their stuff!

★★★★★
5 5 1
These mechanics know their stuff! I have a 1985 Mercedes 380SL that needed some motor work. They were amazing! The shop is of the most professional I have ever seen. Very fair pricing. I highly recommend them.

I have been a customer of Europa's for going on 5 years.

★★★★★
5 5 1
I have been a customer of Europa's for going on 5 years. From the first time I brought in my Merc they have done a fantastic job. You guys are the best in town! Thank you so much for everything you've done to keep my baby on the road.

I've never been to an auto repair shop like this one.

★★★★★
5 5 1
I've never been to an auto repair shop like this one. It's so clean you could eat off the floor. They're honest: they give you an estimate and if any changes are required they check with you first. They call you in 30 days to ask if the car is OK. They do better work than any dealership I've ever been to and they are far more reasonably priced. And they actually CARE about their customers. Amazing. I've been taking my Range Rover to Europa Auto for a couple of years and I plan to remain a customer of Arnt and Tori for life.

The most professional and honest shop around!

★★★★★
5 5 1
First and foremost I have to say Europa Auto is the most professional and honest shop around! They take the time to inspect your vehicle correctly, explain the necessary details for your service, and are completely upfront about pricing and estimated wait time. They cost significantly less than the Mercedes dealer and exceeded all my expectations. They are the only service center I will use from now on. Tori and Arnt were a pleasure to work with! A++

Trusted Advisors

★★★★★
5 5 1
I got a BMW inspected before I even saw it by Europa Auto. They where right about it being in good condition. I purchased the car based on there inspection and I am happy with the service.

Europa Cares

★★★★★
5 5 1
Took my mercedes for an oil change but i got alot more service than i expected, much better than a dealership. Chris went over all the details he checked on during the service, like battery issues, the % of brake pad wear, and other details that I was unaware of about the car. A few days later after the oil change I got a follow up call to check in to see if everything was still good with the car. Great service!

Best Mercedes service center ever!!!!

★★★★★
5 5 1
Best Mercedes service center ever!!!! This is the best service experience I have ever had. The staff is professional and super friendly. They kept us up to date on everything. My car was ready at the exact time they told me. Most importantly they fixed everything and the car now drives amazing. They are less expensive than the dealer but with much better service all around. They are now the only service center that I will use. Don't hesitate. You will be thrilled with the results.

Excellent Work and Service

★★★★★
5 5 1
Excellent work and service on my BMW. The staff was very curtious and helpful. Chris explained what was wrong very well. Saved lots of money compared to the service department at BMW. Glad I found you guys!!!

One of the most kindest, honest, and skilled companies in the industry.

★★★★★
5 5 1
I must say out of all the repair shops in Orlando I can honestly report that this company is one of the most kindest, honest, and skilled companies in the industry. I have 2 AMG models and both are serviced here, they have the most up to date equipment to handle my vehicles, I have tried their local competitors and none have come close to the service, the team there is great ask for Chris,Jamal, Emily, or Arnt( the owner, and yes even the owner would be happy to help not something you see anywhere) and they would love to help you with your repair or even just a question, Thanks guys.

Correcting an Error

★★★★★
5 5 1
The post showing one star posted by me on 7/12/11 was an error I have tried to correct on many occasions...with no response from this site. Europa has maintained all 3 of my MB's for more than 3 years....and will continue to do so. They are the finest service in Orlando. You may contact Europa to confirm this post as they have permission to provide my e mail address for confirmation.

If you own a Mercedes this is the place to bring it for service!!!

★★★★★
5 5 1
If you own a Mercedes this is the place to bring it for service!!! The staff at Europa makes you feel comfortable, explains everything and offers Triple AAA service at fair rates. I had a major squeaking problem after I had "Euro Specialists" install new f/rotors & pads on my 2005 E55. At first they sold me inferior pads so I brought it back and requested they put OEM pads on (which is what I paid for at first). Driving home brakes still squeaked so I had to bring the car back to them again and they could not get the nasty squeaking to go away. I then took it to Europa where they installed a set of ceramic Akebono pads, PROBLEM SOLVED!!! These guys are the best!!! The staff at Europa are the only service center I will bring my car to.

Honesty, integrity and reasonable pricing is what you will get with Europa!

★★★★★
5 5 1
This is a true story. One can call up the BMW dealership and ascertain the facts. I brought my 117k mile 2003 325i in for a check up since the transmission service light came on post a very rainy week in Orlando; we drove through a major puddle which caused the warning light. At the BMW dealer (there is only one north of Orlando) this is their quote: $5700 for a rebuilt transmission. The transmission is bad. That is insane, even at a regular transmission shop one can purchase a rebuilt or used tranny for $1-1.5k and then another $800-1000 for labor. Europa's assessment: the warning only tripped once. There is a BMW service bulletin that explains any electro-magnetic variances may cause the warning light (i.e. water and shorting could have caused this). They reset the warning light and tested the transmission. ALL is FINE! Honesty, integrity and reasonable pricing is what you will get with Europa!

Excellent service beyond compare!

★★★★★
5 5 1
Excellent service beyond compare!

Great service...Great Value!!

★★★★★
5 5 1
Great service...Great Value!!Have previously almost always taken my car to the dealership. The long and short of it is that these guys know their stuff. Probably cost me almost half of what I would have paid at the dealer. Now, granted, I did like the service person that I used at the dealer & he really didn't try to sell me. These guys went over what they found while checking out my car & we discussed what was needed and what we should hold off on. How often do you get a business to do that. Yet, that is the way that it should be. The staff is quite friendly & courteous & the owner did what he had to do. An employee did not come into work that day & he told me that it would be 12 hr to get me someone to take me home. It was obvious that I was not happy with that. A couple of minutes later he was driving me home. The owner also told me tips about better caring for my car then what the dealer had told me. What can I say...very pleased & they will take care of my Benz again & again!!

Best European Shop

★★★★★
5 5 1
Excellent service every time. I have been using them for years and they are the best when it comes to European cars. There prices are very reasonable compare to big dealership and you also get VIP treatment as well. Thank you

Top Notch Repair

★★★★★
5 5 1
As always the repairs to my vehicle were top notch.
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